After installation, you will need to enter your “Username” and “Password” that you obtained in the welcoming email from PIA and sign in before using their service. Once you have finished logging in you will see a screen like the first one in the image below. This is the main connection screen for the app. It shows your current connection status, a toggle to change it, your currently chosen region, and your original and virtual IP addresses if you are connected to a VPN Server. In this case you are not connected so the word “Disconnected” and the toggle area are shown in red. “OFF” is printed on the toggle to emphasize this. The IP addresses have been redacted for this review.
Clicking on the “gear” icon at the top left of the screen will bring up a screen similar to the one below where you can examine your account information and logout. If you logout from the app, you will have to re-enter your username and password the next time you use it.
The iOS app uses the IKEv2 VPN protocol instead of OpenVPN. This protocol is considered as secure as OpenVPN and has the advantage of MOBIKE. It is ideal for mobile devices like the iPhone and iPad because it will try and reconnect if the session drops and is good for multi-homed devices. It will allow you to switch between your home network to cellular and maintain you current VPN session.
The PIA iOS app is simple to use. Just choose a location and then tap the status toggle to complete your connection. To disconnect, tap the status toggle once more. It is as simple as that so everyone should be able to use it as it requires a minimal amount of technical knowledge to install or use. It does not have any of the more granular settings found in their other custom software so more technical users might be a little disappointed.