Intuitive Password Review

The team behind Intuitive Password launched their password manager in 2013.  The company is based in Australia and focuses on providing users with better security solutions.  Intuitive Password will help you secure passwords and other confidential data.  Your personal data will be encrypted and you have the ability to share passwords with other users.  Their solution works across a wide range of devices including Windows, Mac, iOS and Android.  You can protect your passwords and sync them between all your devices with Intuitive.

Intuitive Password

Pricing and Special Offers

Intuitive Passwords offers four different account levels based on your needs.  Their Basic service is free and will let you hold up to 10 passwords.  I doubt that’s enough for most users.  You can step up to 2,000 passwords with the Express plan for $2 AUD (Australian dollars) a month.  From there you can move up to their Advanced and Pro plans which allow unlimited passwords, two-factor authentication, password restore points and more.  They are priced at $5 a month and $15 a month respectively.  All plans are priced in AUD and billed annually.

Intuitive Password Pricing

I would suggest you look at the Intuitive Password Advanced plan.  You will notice a number of differences between the Express and Advanced plans including the number of passwords supported.  Perhaps the biggest difference is two-factor authentication.  The Advanced account offers unlimited passwords, two-factor authentication, a secure messenger, and password restore points over the last 90 days.  There are a few other differences but those are the most important.  I don’t see enough extra features in the Pro plan to justify the price difference.

Free vs. Paid Accounts

You can sign up for the Intuitive Password Basic plan for free.  The account is good for testing the service but it lacks many of the features I would want in a password manager.  For starters the Basic (free) plan only supports up to 10 passwords.  Basic users do not have offline access to the system meaning you will need to connect to the service through an internet connection at all times.  The Basic )free) plan lacks other key features like the ability to export passwords and backup your data.  Finally it lacks email support.  For all of these reasons I suggest you consider their Express or Advanced plans.

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Getting Started with Intuitive Password

Once you sign up for Intuitive password you can access the interface by logging into their website.  Rather than offer software apps, Intuitive Password does everything online.  There is an offline mode for when you need access to passwords away from an Internet connection but as you’ll see in a moment the power of the program is their online interface.

Once you log into the Intuitive Password website you’ll be greeted by the following screen:

Intuitive Password Dashboard

Think of the main screen as your dashboard.  From here you can add a record, view an entry, export, print, or clone a password item.  As you can see to the right of the screen I have a tab open to enter a new password item.  You can add several details to a password item:

  • Title
  • Username
  • Password
  • Website
  • Security question
  • Security answer
  • Misc. notes
  • Tags

You can tag accounts to make them easier to find.  Intuitive Password has a nice search feature that will let you find password items by keyword or by the tags you have associated with them.

Intuitive Password Search

In addition to the search feature, you can sort your logins by alphabetical order, favorites, modified date, accessed date, or flags.

Generate Strong Passwords

I like the way Intuitive Password integrates their password generator.  It’s built into the record.  As you enter a new password item you will notice a field for password.  Clicking on the asterisk to the right will expand the field and help you generate a strong password.

Password Generator

You can set a number of password options including whether to include upper case letters, lower case letters, numbers, and special symbols.  You can also set the number of characters in the password.  As you can see in the image above an 8 character password with letters, numbers, and special characters ranks as good.  While a 12 character password with the same elements is shown as perfect.  I appreciate the status bar.  A lot of people think an 8 character password is enough but it really isn’t now a days,  I suggest you use 12 characters along with all the password elements whenever possible.  If the website doesn’t support a strong password you might consider alternatives that do.

Additional Settings & Features

As the name suggests the interface is very intuitive.  The more I used it the more I like their user interface.  It’s just simple to use.  Everything is where you would expect it to be.  In fact you don’t have to set anything but there are some options for those who want more customization.

Visibility Settings

You can use the visibility settings to set which logins, accounts, wallets, licenses, identifications, identities, and bookings you see in the interface.  As you might guess the check box means items are visible and the minus means they will be hidden.  I tested the system by hiding general logins.  Once the change was applied the interface no longer showed the accounts in the general logins.  The setting was easy to reverse as well.  It worked just as you would expect.

Category Manager

I don’t have a lot to share on the category manager.  I just wanted to share that Intuitive Password gives you the ability to create new categories.  You can also add new customized fields.

Quick Login

Intuitive Password offers plugins for Chrome, Firefox, Safari, and Opera.  You can also install a bookmarklet on legacy browser versions.  By installing the plugin you will have access to their quick login feature.

Offline Mode

I think the biggest strength of Intuitive Password is their easy to use web interface.  However, they understand that there will be times when you need access to passwords in a place where you don’t have access to the internet.  In response they have an offline mode.  You can download and view your passwords while offline.  The system will let you automatically sync your data using Dropbox, box, Microsoft One Drive, or Google Drive.

Intuitive Password also gives you the opportunity to securely share your passwords and data with others.  This is especially nice for those who want to share passwords with team members at work.

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Smartphone and Tablet

You can easily use Intuitive Password on smartphone and tablet.  They do not offer mobile apps for iOS and Android.  Instead they have settings in the web app to switch between phone, tablet, and desktop.  The interface is customized based on the display size you choose.  Let’s start by looking at the tablet display.  It will work with any tablet including iPad, Android, Microsoft tablets and more.

Tablet Display

Now let’s compare the tablet interface to the one you would use on your smartphone.  Since there isn’t an app involved it doesn’t matter whether you connect from iPhone, Android, Windows, or any other platform as long as you can connect to their website.

Smartphone Display

You’ll notice the difference in layout between the three interface settings.  I took the screenshots from a Windows 10 system but you can easily see the difference in layout between desktop, tablet, and smartphone views.  Changes are saved in the interface regardless of which type of device you happen to be using at the time.

Intuitive Password Security

Since the service is web based you will want to make sure your data is secure.  The same is true for any service that stores your data.  I’m pleased to share that the Intuitive Password team takes your security seriously and has put a number of systems in place to protect your data.  At the network level they place user data behind several firewall layers.  They scan for malware in real-time and have DDoS protection to ensure you have access to the service.

Having a secure network is only part of he puzzle.  A company also needs strong protection for your account data.  Intuitive Password uses password-based key derivation function 2 (PBKDF2) with a unique salt for each of your credentials.  They select the number of hashing iterations and we like to see that the minimum number used is 10,000 iterations.  Password managers have to strike a balance between security and performance.  If the iterations are set too high the response time is slow.  I think using 10k+ iterations is a good balance.

Perhaps one of my favorite Intuitive Password security features is their support for two factor authentication.  Those who subscribe to either their Advanced or Pro level of service can use SMS or Google authentication as a second level of protection.  This is perhaps the best thing you can do for any online account that supports it.  Two factor authentication adds an extra layer of protection on top of your password.  I strongly suggest using it whenever possible.

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Customer Support

The Intuitive Password team is located in Australia and offers support from 9am to 5pm on weekdays.  You can reach their tech support team by email.  Their email address is support (at) intuitivepassword.com.  Make sure to replace our “at” with the @ sign in your email.  Since they do everything online it’s less likely that you will need technical assistance.  Yet it’s good to know it’s there when you need it.  I communicated with their support team while writing the review and found them to be quite responsive.

Intuitive Password Review : Conclusion

One of the first things I noticed when looking at Intuitive Password was that they don’t offer software and mobile apps.  That left me wondering what to expect from their service.  After using their web interface I’m very impressed with the ease of use.  You’ll find that you don’t need the extra software as long as you are connected to the Internet.  If you plan to use a password manager offline a lot then I suggest looking at alternatives.  However, I think most of us use password managers to store and log into our online accounts.  I found the ability to do everything online as a convenience rather than a limitation.

What I liked most about the software:

  • Easy to use web interface
  • Two-factor authentication for Advanced and Pro users
  • Password generator helps you create strong passwords
  • Ability to pull down passwords to refer to offline
  • Securely share passwords with team members
  • Ability to create single-use codes for access

Ideas to improve the software:

  • Software clients and mobile apps for offline use
  • Live chat support for Advanced and Pro users
  • Offer pricing and accept payments in USD and Euro

Intuitive Password is well positioned for those who want to generate strong passwords and securely store their account information online.  I find their free service too limited but the Express level starts at just $2 AUD a month.  I suggest you step up to their Advanced plan for $5 AUD.  Its my favorite since it supports two-factor authentication and an unlimited number of passwords.  All plans are billed in Australian Dollars (AUD) and billed annually.  New members are covered by their 30 day money back guarantee.  In comparison to the US Dollar (USD) the Advanced plan costs around $3.57 USD a month at the conversion rate at the time of this review.  I suggest you give Intuitive Password a try and spend a few minutes getting acquainted with the web interface.

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